Introduction
Tejas Hotel (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the practices we follow when collecting, using, disclosing, and safeguarding your personal information.
Information We Collect
We may collect various types of personal information from you, including:
- Contact Information: Your name, address, email address, phone number, and other contact details.
- Booking Information: Details related to your bookings, such as check-in and check-out dates, room preferences, and payment information.
- Guest Preferences: Your preferences regarding room service, housekeeping, and other hotel services.
- Special Requests: Any special requests or accommodations you may have.
- Feedback: Your feedback or reviews regarding our services.
How We Collect Information
We collect information directly from you when you:
- Make a reservation or inquiry through our website, phone, or email.
- Check in or check out of our hotel.
- Interact with our staff or services.
How We Use Your Information
We use your personal information for the following purposes:
- To process your bookings and provide our services.
- To communicate with you regarding your reservations and inquiries.
- To improve our services and facilities.
- To comply with legal and regulatory requirements.
- To send you promotional offers or newsletters, if you have consented.
Disclosure of Your Information
We may disclose your personal information to:
- Our staff and service providers who need to access your information to fulfill their duties.
- Third-party service providers who assist us with our operations, such as payment processing, marketing, or customer support.
- Law enforcement authorities or other legal entities as required by law.
Your Rights
You have the right to:
- Access your personal information.
- Request the correction of inaccurate information.
- Object to the processing of your personal information.
- Request the deletion of your personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
Effective Date: 01-10-2024
By using our services, you consent to the collection and processing of your personal information as described in this Privacy Policy.