Welcome to Tejas Hotel. By booking or staying with us, you agree to the following terms and conditions:
1. Booking and Reservations
- All bookings are subject to availability.
- A valid credit card or advance payment is required to secure a booking.
- Room rates are subject to change without prior notice, but confirmed bookings will not be affected.
- Check-in time is 1:00 PM, and check-out time is 12:00 PM. Early check-in or late check-out requests are subject to availability and may incur additional charges.
2. Cancellation and Refund Policy
- Cancellations must be made at least 24 hours before the check-in date to avoid charges.
- Cancellations made less than 24 hours before check-in will result in a charge equivalent to one night’s stay.
- No-shows will be charged the full amount of the reservation.
- Refunds, if applicable, will be processed within 7-10 business days.
3. Payment
- All charges must be settled upon check-in or check-out. We accept cash, credit cards, and debit cards.
- Any incidental expenses incurred during the stay must be paid before departure.
4. Guest Responsibilities
- Guests are required to provide valid identification upon check-in.
- All personal belongings are the responsibility of the guest. The hotel is not liable for lost or stolen items unless kept in the hotel’s safe deposit.
- Guests must comply with hotel policies, including noise control and respecting other guests’ privacy.
- Smoking is not allowed in non-smoking rooms or designated non-smoking areas. A cleaning fee may be applied for violations.
5. Damage to Property
- Guests are liable for any damages caused to the hotel’s property during their stay.
- Any damage or missing items will be charged to the guest’s account.
6. Liability
- Tejas Hotel is not liable for any injury, loss, or damage to guests or their belongings while on the hotel premises.
- In case of force majeure events (natural disasters, pandemics, government restrictions), the hotel reserves the right to cancel or modify bookings without prior notice.
7. Pets
- Pets are not allowed unless specifically stated in the booking details or approved by the hotel in advance.
8. Privacy Policy
- Tejas Hotel respects the privacy of its guests. Personal information collected during the booking process will not be shared with third parties, except as required by law.
9. Dispute Resolution
- In case of any disputes, the matter will be resolved under the jurisdiction of the local courts where Tejas Hotel is located.
10. Modifications
- Tejas Hotel reserves the right to modify these terms and conditions at any time without prior notice.